Request deletion of Travelink app data

Send an email to enquiries@travelink-online.com with the subject “Travelink data deletion request”. State whether your request concerns a staff account, a Stock Take record, or a Facebook or Instagram message alert. Do not include passwords, authentication codes or customer message contents in the email.

Travelink will verify the requester's authority, identify the relevant records, explain any required retention, and confirm when the eligible data has been removed. An administrator can also revoke a connected phone in Travelink Mobile. Revoking a phone stops future access but does not itself delete historical cloud event records.

For Facebook or Instagram events, the current alert service stores the business asset ID, a hash of the platform message ID, event time and notification status. It does not store the message text or the sender's name from the webhook.

See the Travelink Mobile privacy policy for more information.